Incident Management

Incident management refers to the systematic approach taken by organizations to identify, respond to, and mitigate incidents or disruptions that may affect their operations. It involves processes, protocols, and tools to effectively manage incidents, ranging from minor disruptions to major emergencies. The goal of incident management is to minimize the impact on the organization, restore normal operations, and prevent future incidents. PushPulse supports incident management through its communication platform, enabling organizations to rapidly notify and coordinate their response teams, disseminate critical information, and track incident progress to ensure effective incident resolution.