Critical Communication, Safety and Security Glossary
Check out PushPulseʼs glossary of terms relating to critical communication strategy and safety and security operations. Understand what these important terms mean and how they relate to one another.
Audit Trail
A chronological record or log of activities, changes, or events within a system or organization for accountability and traceability purposes.
Learn Morearrow_forwardAuto Dialer
An automated system that dials a list of phone numbers and delivers a pre-recorded message when the call is answered.
Learn Morearrow_forwardAutomated Call Tree
A hierarchical system that automatically contacts a list of individuals in a specific order to relay information or gather responses during an emergency or critical event.
Learn Morearrow_forwardAutomated Notifications
Automatically generated alerts or messages delivered through various communication channels to provide timely information or updates.
Learn Morearrow_forwardAutomated Phone Call System
A system that automatically places phone calls to deliver messages or gather information without the need for manual dialing.
Learn Morearrow_forwardAutomated Phone Tree
A system that automatically contacts a list of individuals in a predetermined sequence by phone to deliver a message or gather responses.
Learn Morearrow_forwardAutomated Text Messaging
A system that automatically sends pre-written text messages to a list of recipients for efficient and timely communication.
Learn Morearrow_forwardChurch Messaging Service
A communication service specifically designed for churches and religious organizations to deliver messages and announcements to their congregation.
Learn Morearrow_forwardCompliance Management
The process of ensuring adherence to laws, regulations, policies, and industry standards within an organization.
Learn Morearrow_forwardContact Management
The organization, storage, and management of contact information for efficient and effective communication.
Learn Morearrow_forwardCorrective and Preventive Actions (CAPA)
Systematic processes and measures taken to address and prevent issues or non-conformities within an organization.
Learn Morearrow_forwardCrisis Communication Plan
A pre-established strategy outlining how an organization will communicate during a crisis or emergency to protect and inform stakeholders.
Learn Morearrow_forwardCrisis Management
The process of preparing for, responding to, and recovering from a crisis or emergency situation to minimize damage and ensure organizational resilience.
Learn Morearrow_forwardCritical Communications
The process of delivering important and time-sensitive information to the right individuals or groups during emergency situations or critical events.
Learn Morearrow_forwardCritical Event Management
The systematic approach to identifying, assessing, and responding to critical events or incidents that may impact the safety, security, or operations of an organization.
Learn Morearrow_forwardCritical Incident Communication Plan
A predetermined strategy that outlines how an organization will communicate during critical incidents to ensure effective and timely response.
Learn Morearrow_forwardCustomizable Fields
Data fields within a software system that can be tailored and configured according to specific data requirements or organizational needs.
Learn Morearrow_forwardCustomizable Templates
Pre-designed message formats or layouts that can be customized to fit specific communication needs or branding requirements.
Learn Morearrow_forwardDigital Intercom
A modernized version of the traditional intercom system that utilizes digital technology for improved audio quality, extended features, and integration capabilities.
Learn Morearrow_forwardDigital Signage
Display screens or electronic boards used to deliver visual information, messages, or announcements in public or private spaces.
Learn Morearrow_forwardDisaster Recovery
The process of restoring systems, data, and operations after a disruptive event to resume normal business functions.
Learn Morearrow_forwardEHS Management
The management of environmental, health, and safety (EHS) risks and compliance within an organization.
Learn Morearrow_forwardEmail Alerts
Automated notifications or messages delivered to individuals or groups through email to convey important information or updates.
Learn Morearrow_forwardEmergency Alerting
The process of quickly and efficiently notifying individuals about an emergency situation or imminent threat to their safety and well-being.
Learn Morearrow_forwardEmergency Notification
A communication sent to individuals to provide important information and instructions during emergency situations.
Learn Morearrow_forwardEmployee Safety
The protection of employees from workplace hazards and the implementation of measures to ensure their well-being and security.
Learn Morearrow_forwardGeolocation
The identification or estimation of the real-world geographic location of an object or individual using technology such as GPS.
Learn Morearrow_forwardGroup Calling & Text Messaging
The ability to send voice calls and text messages to a predefined group of individuals simultaneously for efficient communication.
Learn Morearrow_forwardIncident Management
The systematic approach to identify, respond to, and mitigate incidents or disruptions to minimize their impact on an organization.
Learn Morearrow_forwardIntercom
A communication system that allows for real-time, two-way voice communication between individuals in different areas or rooms of a building or facility.
Learn Morearrow_forwardInternal Communications
The exchange of information, messages, and updates within an organization to facilitate collaboration, coordination, and alignment.
Learn Morearrow_forwardMass Notification
The simultaneous distribution of critical information to a large number of individuals or groups across different communication channels.
Learn Morearrow_forwardMass Notification
The distribution of urgent messages to a large number of individuals through various communication channels to provide timely information and ensure their safety.
Learn Morearrow_forwardMass Text Messaging
The ability to send text messages to a large group of recipients simultaneously for efficient and widespread communication.
Learn Morearrow_forwardMulti-Channel Communication
The use of multiple communication channels to reach and engage with an audience, ensuring message delivery across various platforms and devices.
Learn Morearrow_forwardMulti-Language Alerts
Alerts or notifications delivered in multiple languages to ensure effective communication with diverse audiences.
Learn Morearrow_forwardOrganizational Resilience
The ability of an organization to adapt, recover, and thrive in the face of disruptions, challenges, or unexpected events.
Learn Morearrow_forwardOSHA Compliance
Adherence to the regulations and standards set by the Occupational Safety and Health Administration (OSHA) to ensure workplace safety and health.
Learn Morearrow_forwardPanic Button
A physical or digital device that, when activated, triggers an immediate response or alerts authorities during emergency situations.
Learn Morearrow_forwardPhone Messaging & Broadcasting
The ability to send messages and broadcasts to individuals or groups through voice calls for efficient communication.
Learn Morearrow_forwardPhysical Security Assessment
An evaluation of physical security measures and vulnerabilities to identify and address potential risks to people, assets, and facilities.
Learn Morearrow_forwardPhysical Security Policy
A set of guidelines and procedures that outline the measures and protocols to ensure the physical security of people, assets, and facilities.
Learn Morearrow_forwardProtecting Houses Of Worship
The implementation of security measures and emergency preparedness strategies to safeguard religious institutions and their congregations.
Learn Morearrow_forwardPush Notifications
Short messages or alerts delivered to individuals' mobile devices through mobile applications to provide timely information or updates.
Learn Morearrow_forwardRisk Alerts
Notifications or warnings issued to individuals or organizations to inform them of potential risks or threats.
Learn Morearrow_forwardRisk Intelligence
The process of gathering, analyzing, and interpreting information to identify and assess potential risks and threats to an organization.
Learn Morearrow_forwardRobo Call
An automated phone call that delivers a pre-recorded message to a large number of recipients simultaneously.
Learn Morearrow_forwardSafety & Security
The combination of measures, protocols, and practices implemented to protect individuals, assets, and information from harm, threats, or risks.
Learn Morearrow_forwardSafety Management
The systematic approach to identify, assess, and mitigate safety hazards and risks within an organization.
Learn Morearrow_forwardSchool Safety
The implementation of safety measures and protocols to ensure the well-being and security of students, staff, and visitors within educational institutions.
Learn Morearrow_forwardSevere Weather Emergencies
Weather events or conditions that pose a significant threat to safety and may require immediate action or evacuation.
Learn Morearrow_forwardSMS Messaging
The sending and receiving of text messages to individuals or groups using mobile devices or SMS-enabled systems.
Learn Morearrow_forwardSurveys & Feedback
The collection of opinions, perceptions, and feedback from individuals to gain insights and assess satisfaction levels.
Learn Morearrow_forwardThird-Party Integrations
The seamless connection and integration of external systems or applications with a central software platform to enhance functionality and data exchange.
Learn Morearrow_forwardTwo-Way Communication
The exchange of information between two parties, allowing both parties to send and receive messages or feedback.
Learn Morearrow_forwardUser Management
The administration and control of user accounts and permissions within a software system or platform.
Learn Morearrow_forwardVoice Messaging
The delivery of pre-recorded voice messages to individuals or groups for efficient communication and information dissemination.
Learn Morearrow_forwardWorkflow Management
The coordination and optimization of processes, tasks, and activities within an organization to achieve efficient and streamlined operations.
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